Next you'll tell me that Gilbert Gottfried has an obxnoxiously grating voice or Bob Newhart is "kinda understated."
In no random order, I'll share some customer profiles that retail folks hate, partially based on experience:
1. Refund lady. This is the customer who comes back with bare chicken bones, expecting a refund on the chicken that wasn't so good. Yes, that happened.
2. Incompetent parent. The kids are running wild and the parent is oblivious. As an employee, you now have to be substitute parent and also watchdog for all other customers. I worked with one or two co-workers who had the cajones to bluntly address the problem with the derelict parents, but most would say nothing because they feared being fired.
3. The expert customer. This is the woman who knows better than all the merchandising and purchasing specialists how to do your job or run your business. Her expertise comes mostly from shopping and how successful she is in running her household and keeping her husband in line.
4. The "You Ruined My Life" customer. This is the woman who came in expecting a particular product, found you didn't have it, and proceeds to explain to you how it's ruined plans A, B and C that she had for today or this week and basically how it's ruined her life. Women, and especially American women, don't like to be disappointed. You learn this quickly.
5. "This was on sale last week, therefore I want it on sale this week" lady. If you're already noticing a pattern, understand that of the total number of difficult/obnoxious customers, it's roughly a 80/20 split, females-to-males. Partially because women are more often shoppers, partially because women are far more likely to get irate about trivial things like this when it comes to shopping. You'll find this if you speak to most retail workers.