I think Kelly told Swarbrick that it was agent that was contacting other schools without his knowledge. Once he heard the reports, he told his agent to stop. I think Swarbrick is saying that he understands that this is what agents do - always looking to see what is out there for their clients, and they often do this without the clients knowledge.
In other words Swarbrick either bought this hook, line and sinker or he is pretending that he believes Kelly.
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