Trying to talk to anyone of significance at ND is harder than talking to your Congressional Rep.
I gave some very specific feedback to ND which, given the nature of the feedback, you would have thought someone would have contacted me to discuss. But my donations over the last 40 plus years aren't enough to warrant anything but (crickets crickets crickets) from them.
Sorry for the vent but it has become a bit of a joke to many people who don't grease their very open palms.